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WHY CHOOSE US?

WHY CHOOSE US?

AT AURA LENDING WE PRIDE OURSELVES ON OUR CUSTOMER SERVICE

Whether you are a first home buyer or you are a seasoned commercial or residential investor, the team at Aura Lending Services are committed to providing you with the right loan to meet your needs. Along with providing you with features like great interest rates, offset facilities, unlimited additional deposits and redraw facilities, Aura Lending Services will provide you with customer service that you will value for the life of your loan.

Our industry leading customer service and our combined experience is what sets us apart from other loan providers. Our commitment to you, our clients is:

  • We will be easy to do business with
  • You will talk to a real person
  • We will get back to you
  • We will go the extra mile, every time
  • We will listen to what you want
  • We will provide home loan options that suit your needs
  • We will source competitive interest rates
  • We are here to serve you and ensure you will be 100% satisfied with our service.

Aura Lending Services has a dedicated team ready to answer your questions. When you call us you will be answered by a real person. Your inquiry will be answered by a friendly team member who will “Support Your Dream”. Aura Lending Services is Fully Qualified and Compliant with all relevant legislation so you can be confident that you are in safe hands and we will work hard to find the right loan for you.

  • Lynne Robertson acted as our finance broker when we were purchasing our new home and it is with pleasure that we recommend Lynne to anyone looking for help in securing a loan. Lynne was always helpful and professional in her approach and understood our circumstances and what it was we were looking for in a loan. Lynne had a good knowledge of what loans were available from the different financial institutions and was therefore able to offer us a choice of loans which best suited our requirements. By using Lynne as our finance broker the stress of completing and lodging the loan application was removed and the whole process made easy. From start to finish Lynne kept us informed as to the progress of the loan. It was a pleasure dealing with Lynne and we would like to wish Lynne and her clients all the best.

    Peter and Rae Guerin

  • We’d like to congratulate Lynne on helping us obtain a loan for our new house. After being rejected by mainstream lenders we met Lynne who reassured us that it would be possible to find a lender that would meet our needs. After the paperwork was filled out and application presented we were pleased to receive an approval and we’re now in our new home.

    Peter and Dyah Murphy 

  • Trying to re mortgage during my marriage breakup was such an unsure and terrible time for me. This became easier when I met Lynne, you were organised and professional, as well as kind which made all the difference in my interactions with you. I put my trust in you and you most definitely came through for me, even coming to my work to explain the same things over again and help with the understanding of the loan and legal process which at the time I was not coping with without your constant attention. Lynne has proven to be highly professional, knowledgeable and responsive, always looking out for my best interests and was there through to the end “even leaving congratulation flowers “on my desk on completion. I definitely recommend Lynne to help obtain your dream in the most effective financial way possible. Could never thank you enough.

    Danielle Casey – Sunshine Coast

  • Lynne was awesome!! We decided to try and buy a property and set up a SMSF at the same time, and we wouldn’t have been able to achieve this without Lynne’s commitment to getting it done.  Not only did she find us the best deal, she took a proactive approach and assisted in the communication between all parties to ensure everyone was on the same page, had what they needed, and the urgency was maintained until the deals were completed. I have no hesitation in recommending Lynne to anyone.

    Domenic Fusca